Privacy Policy

Privacy Policy of Shoppers Route Limited

Effective Date: December 24, 2024

At Shoppers Route Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide a better shopping experience. The information we collect may include:

  • Personal Information:
    When you make a purchase, register for an account, or contact us, we may collect personal details such as:
    • Name
    • Email address
    • Shipping address
    • Billing address
    • Phone number
    • Payment information (credit/debit card number, etc.)
  • Order Information:
    We collect data related to the products you purchase, the date and time of the transaction, and your payment details for processing your order.
  • Website Usage Information:
    We automatically collect certain information when you visit our website, including:
    • IP address
    • Browser type and version
    • Pages you visit on our site
    • Referring website
    • Device information (e.g., smartphone or desktop)
    • Cookies (See below for more details)

2. How We Use Your Information

We use your personal and website usage information for various purposes, including:

  • Order Fulfillment: To process and ship your orders, confirm transactions, and provide customer support.
  • Account Management: To create and maintain your account, offer personalized recommendations, and track your order history.
  • Communication: To send order confirmations, shipping updates, newsletters (if you subscribe), promotions, and other communications related to your account or products.
  • Improvement of Services: To analyze usage patterns on our website to enhance functionality, personalize content, and improve the overall user experience.
  • Security: To protect our website and customers from fraud, abuse, and unauthorized access.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and personalize our services. Cookies are small files that are stored on your device when you visit our site. These technologies help us:

  • Remember your preferences and login information
  • Track website traffic and analyze site performance
  • Provide targeted advertisements based on your interests

You can manage cookie settings through your browser. However, if you disable cookies, some website features may not function properly.

4. How We Share Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following ways:

  • Service Providers:
    We may share your information with third-party service providers who assist with processing payments, shipping products, sending emails, or hosting our website. These third parties are required to keep your data confidential and use it only for the purpose of fulfilling their services.
  • Business Transfers:
    In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but it will continue to be protected under this Privacy Policy.
  • Legal Requirements:
    We may disclose your information if required by law or in response to a legal request (e.g., a subpoena or court order).

5. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data, including encryption technologies for payment processing and secure servers. While we take every precaution to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee complete security.

6. Your Rights and Choices

You have certain rights regarding the personal data we collect. These include:

  • Access and Correction: You have the right to access the personal data we hold about you and request corrections if the information is inaccurate or incomplete.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions (e.g., for order history or tax purposes).
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link in the email or by contacting us directly at support@shoppersroute.com.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information immediately. If you believe we may have collected information from a child, please contact us at support@shoppersrouteltd.com.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites before sharing your personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of the policy and post the revised version on our website.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please Contact Us.