Terms & Conditions

Terms and Conditions of Shoppers Route Limited

Effective Date: December 24, 2024

Welcome to Shoppers Route Limited! By accessing or using our website, www.shoppersroute.com, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services.

1. Acceptance of Terms

By visiting our website and using our services, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please refrain from using our website.

2. Changes to Terms

We may update or modify these Terms and Conditions from time to time to reflect changes in our services, products, or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top of this page will be updated accordingly. Your continued use of the site following such changes constitutes your acceptance of the updated terms.

3. Account Registration

To make a purchase or access certain features of our website, you may be required to create an account. By registering for an account, you agree to:

  • Provide accurate, current, and complete information about yourself.
  • Maintain the confidentiality of your login credentials and account information.
  • Be responsible for all activities that occur under your account.

If you suspect that your account has been compromised, please contact us immediately.

4. Product Information

We strive to ensure that the products listed on our website are described accurately. However, we do not guarantee that product descriptions, images, or prices are error-free. We reserve the right to modify product information, pricing, or availability without prior notice. In the event of an error in pricing or product details, we will inform you before processing your order.

5. Orders and Payment

  • Placing an Order: By placing an order on our website, you make an offer to purchase the products in your cart at the listed price, including applicable taxes and shipping fees.
  • Order Confirmation: Once we receive your order, we will send you an order confirmation via email. This does not guarantee that your order will be processed. We reserve the right to cancel or refuse any order, including orders that contain errors in pricing or availability.
  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and other secure payment methods available on our checkout page. Payment is required at the time of purchase.

6. Pricing and Availability

All prices are listed in the currency displayed on our website and are subject to change without notice. We do our best to ensure that the prices and availability of products are accurate, but errors may occur. If we discover an error after you’ve placed an order, we will notify you and offer you the option to accept the corrected price or cancel the order for a full refund.

7. Shipping and Delivery

  • Shipping Charges: Shipping costs will be calculated at checkout based on your location and the shipping method selected.
  • Delivery Times: We aim to ship orders as quickly as possible. Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days. Delivery times are estimates and not guaranteed.
  • Shipping Delays: We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen events beyond our control.

8. Returns and Refunds

We want you to be happy with your purchase! If you’re not satisfied, you can return most products within 30 days of receipt for a refund or exchange, provided the items are unused and in their original condition and packaging. Some exclusions may apply (such as personalized items or final sale items).

For more details, please refer to our Return & Refund Policy on our website.

9. Product Warranties

Many of our products come with manufacturer warranties. Warranty details, including the length of coverage and how to register for warranty service, will be provided in the product descriptions. If a product is defective, we will work with you to resolve the issue, including offering a replacement or refund, subject to the terms of the warranty.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, and trademarks, are the property of Shoppers Route Limited or our licensors and are protected by intellectual property laws. You may not copy, modify, or use any of our content without prior written permission.

11. User-Generated Content

By submitting reviews, comments, or other content on our website, you grant Shoppers Route Limited the right to use, modify, and display such content for marketing, advertising, and other business purposes. You agree that any content you submit will not violate any laws, infringe on the rights of others, or contain harmful, offensive, or inappropriate material.

12. Limitation of Liability

To the fullest extent permitted by law, Shoppers Route Limited is not liable for any indirect, incidental, special, or consequential damages, including lost profits or data, arising from your use of our website or products. Our total liability will be limited to the amount paid for the product(s) in question.

13. Indemnification

You agree to indemnify, defend, and hold harmless Shoppers Route Limited, its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the website or violation of these Terms and Conditions.

14. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of United Kingdom without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved through binding arbitration in United Kingdom, unless otherwise required by law.

16. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for reasons including, but not limited to, violation of these Terms and Conditions or illegal activities.

17. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please Contact Us.